Migration guide

A careful move from your existing POS.

Treat migration as a review of your business records, not a promise that every field moves automatically. Keep the old system’s historical exports and check a preview before import.

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Start with a copy of the source data

Export the catalogue and customer contacts from your current provider using its documented export process. Keep an original copy, plus relevant transaction and accounting reports, before editing a working CSV. Check permissions and storage for customer information.

Choose the matching import path

NOX POS preserves the existing Loyverse workflow and provides CSV catalogue/customer adapters for Square, Shopify, Lightspeed and generic files. Vendor formats vary. Use the supplied template when the export does not match the adapter and review the preview before importing.

Review identifiers, prices and tax

Check unique SKUs, product names and the difference between product and service items. The additional CSV adapters support fixed-price catalogue items; variations become separate sellable entries with distinct SKUs. Correct duplicate identifiers or unsupported variable prices before proceeding. Review tax settings against your business requirements.

Know what does not transfer

The additional CSV adapters do not transfer historical sales, stock counts, modifiers, gift-card balances or loyalty balances. Customer contact import is not a full transfer of purchase history. Loyverse has its own broader workflow; inspect its preview and coverage separately. Keep original historical records available for your business obligations.

Prepare each store and device

Verify store-specific prices and opening inventory through the appropriate workflow. Add staff, permissions and tills, then check receipt identity, printers and the selected payment method. Existing merchant accounts and hardware need their own compatibility review.

Make the cutover deliberate

Choose a manageable time, retain your source exports and make a checklist of unresolved fields. Review totals and representative products before staff use the new catalogue. Confirm hardware and payment acceptance through a controlled business process. Do not discard the old records because the new catalogue looks correct.