Questions before you get started.
Clear answers about pricing, setup and what is included. Contact us if your business needs a more specific answer.
What does NOX POS cost?
AUD $60 excluding GST, or $66 including GST, per active store per month. The pricing calculator shows the software total for your store count.
How does the free trial work?
The trial is 14 days and does not require a payment card. Email verification and business setup are required when registrations are open. Paid billing requires separate setup and does not automatically charge after the trial.
Why does my new business address not open yet?
Your signup can be saved while its address is still being set up. DNS changes can take time to reach different networks, so the address may work on mobile data before Wi-Fi or a computer. Reopen your original verification email and choose Check setup status. Try the same address again later or use another network; you do not need to sign up again. If it still will not open, contact info@nox.cloud with your business address and the error you see.
Is hardware included?
No. Tablets, computers, receipt printers, cash drawers and payment terminals are separate. Check your intended devices and integration requirements before buying hardware.
Are EFTPOS processing fees included?
No. Your payment provider sets merchant and processing charges. The NOX POS software subscription is separate from merchant payment processing.
Can I use an iPad or Android tablet?
NOX POS runs in modern browsers. Preview device sizes in the sample till and check the actual browser, network and hardware combination before rollout.
Does it include salon bookings?
No. The POS supports services and product checkout, but appointment booking, queue management and treatment records are separate workflows.
Can I manage more than one store?
Yes. Use a shared catalogue, store-specific prices, staff assignments and store reporting. Review trial or subscription access when adding stores.
How do I cancel paid billing?
Where Stripe billing is configured, the customer portal provides subscription and payment-method management. The application records cancellation at period end. Confirm the conditions shown during your actual billing setup; no unapproved legal terms are published here.
Can I import an existing catalogue?
The migration hub includes Loyverse and CSV catalogue/customer adapters. Coverage varies. Preview the file and review unsupported fields; the additional CSV adapters do not transfer historical sales or gift-card balances.
Does the public demo change stock or take payments?
No. It uses fictional data and a local basket. It cannot create sales, process payments, send receipts, redeem vouchers or operate hardware.
What if registrations are unavailable?
The website checks trial availability and offers an enquiry link when signup is closed or cannot be confirmed. You can still use the sample till and contact the team.
A clearer view starts
at your counter.
Try the sample till or talk to us about your stores.